Staff Retention

Retaining your aged care staff: it’s not personal

It probably won’t surprise you to find this out: research shows that when staff leave, job satisfaction and working conditions are usually far more important than personal reasons. Research coming out of Griffith University shows that only 12 per cent of people’s intentions to leave were due to their own health, age or looming retirement….

Caring for carers: how to stop your people burning out

The disability sector is full of employees who just keep giving, until sometimes there is nothing left for them or their families. What does that mean for you as a manager? You want to get the best from your people, but at the same time, it’s got to be sustainable. Working in disability care is…

PENALTY RATE CUTS: THE NEXT STEPS FOR YOUR BUSINESS

The Fair Work Commission (FWC) threw down the gauntlet last Thursday when they agreed to cutting Sunday and public holiday penalty rates. The FWC will be implementing changes from March onwards. If you’re a business owner operating in the hospitality, restaurant, fast-food, retail or pharmacy industries, how can you make sure your business doesn’t suffer?…

How to retain star performers in three steps

Would you spend months choosing exactly the right car, pay top dollar, then leave it in a laneway with the windows down and the keys in the ignition? You wouldn’t leave a car to be stolen.  But businesses invest even more in headhunting star performers, only to see them quit after six months.  You lose…

Five steps to creating a winning culture

A strong culture puts your company streets ahead of the competition. You’ll hold onto good people, and keep them performing at their peak. But how do you build that culture? Harry Hoang’s company, Tailored Accounts, has succeeded on the strength of its culture. Since starting Tailored in 2009, Harry has built a team of more…

Retaining staff in high-growth companies: don’t be a spaceship

Right now, there’s a talent war between high-growth companies. Finding star performers gives you an edge, from attracting investors to outsmarting the competition. You pour energy and money into luring talent across. They sign up, and for a second, you’re in orbit. Until they get poached by the competition. Your edge becomes someone else’s advantage….

What are your employees really worth?

When you’re reckoning up an employee’s value, the numbers only tell half of the story. Metrics like sales or customers served are important — that’s what keeps you in business. And we know that keeping good people makes sense, if only to avoid the costs of staff turnover thousands of dollars in recruitment and staff…

Older and wiser: Why every organisation should hold onto Baby Boomer workers

We’ve all heard the stereotypes about Baby Boomers at work. Younger colleagues confuse Baby Boomers’ strong work ethic with workaholism. Employers worry that older workers are scared of change, hoard information and don’t like technology. These stereotypes aren’t fair – or accurate. Baby Boomers might be older, but they’ve got valuable experience and skills that…

How to break bad news to employees

Tough conversations are an unavoidable part of business. But next time you need to break bad news, don’t follow Hutchison Ports Australia’s lead. In early August 2015, the shipping giant sacked almost half its work force by midnight text message and email. Employees were told to stop turning up to work immediately, and that a…

easyEMPLOYER Client Wins 2015 Innovation Pharmacy Award

Congratulations to Moodie’s Pharmacy in Bathurst, NSW, for winning the 2015 award for Innovation in Professional Services. Also known as the oldest pharmacy in Bathurst, the business was bought in 2003 by its current owner: pharmacist Paul Jones. Disillusioned by what the banner groups were offering, Mr Jones decided Moodie’s Pharmacy would instead become part…